Text Messaging Privacy Policy

Cayce Dermatology Center and Medical Spa respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information in connection with our SMS (text message) communications.

When you provide your mobile phone number and consent to receive SMS messages from this Practice, the messages we send will depend on the services you receive and the consent you provide. These may include: appointment confirmations, reminders, and scheduling updates; links to intake forms and medical questionnaires; lab, pathology, and test result notifications; prescription and refill notifications; billing and payment notifications and reminders; patient care notes and updates; and requests for reviews or feedback about your experience. Where you have separately opted in, we may also send marketing or promotional messages about our practice and services.

Some message types require separate consent, and you may opt in to or out of different categories of messages independently where that option is offered. Marketing and promotional messages are sent only to patients who have separately consented to receive them, and consenting to those messages is never a condition of treatment.

SMS message frequency varies based on your appointment schedule and the types of messages you have consented to receive. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. You may reply START to resubscribe or HELP for assistance.

Your mobile phone number and SMS consent information are used to provide the text-message communications you have consented to receive and related patient services. SMS consent is not a condition of treatment.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except the service providers described below who help us deliver these messages.

We may use service providers that assist in delivering SMS messages on our behalf. These providers are contractually required to protect your information and use it only for the services they provide to us.

Please note that SMS is not a secure or encrypted method of communication. Standard text messages are not encrypted, and anyone with access to your mobile device may be able to view them. Please do not include sensitive medical or financial information in your replies to our text messages. To provide medical or financial information, use the secure links in our messages, such as intake forms, payment notifications, or questionnaires, or contact our office directly.

You are responsible for notifying us if your mobile phone number changes or is reassigned.

By opting in to receive SMS communications, you acknowledge and agree to these SMS terms and privacy practices.

If you have questions about our SMS communications or this Privacy Policy, please contact us using the contact information provided in this Privacy Policy.